Average Score (47 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

47 Ratings

4.7 Average

Models
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  • Paula C.09-17-2024

    TYPE:ServiceMODEL:GolfYEAR:2018

  • Philip S.09-16-2024

    TYPE:ServiceMODEL:JettaYEAR:2018

    The work was fine but it took a long time - 11 days.

  • Tom I.09-15-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Poor customer service, organization, communication and technical expertise. Comments in section below.

  • Dale S.09-14-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

  • Vittorio D.09-08-2024

    TYPE:ServiceMODEL:ArteonYEAR:2023

  • Robert M.08-22-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Darrell A.08-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019