Average Score (47 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

47 Ratings

4.7 Average

Models
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  • John C.05-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Difficulty scheduling a timely appointment.

  • Ken B.05-02-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    Very professional treatment. On time completion. Job progress reporting. Fair pricing. Highly recommend service department

  • Sunny W.04-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Sandra P.04-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Eileen R.04-06-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Took the vehicle on time. Did all service in a timely manner. Very kind and friendly !

  • Mary K.03-15-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Mike and parts staff immediately ordered the part I needed and next day was able to get the repair done. And cost comparable to another body shop .

  • Sarah S.03-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Vicky H.02-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Gregory S.02-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Philip S.02-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2018