Average Score (47 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

47 Ratings

4.7 Average

Models
Types of Survey
Filter by
  • Desiree R.08-15-2025

    TYPE:ServiceMODEL:ID. BuzzYEAR:2025

  • Christi M.08-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Vittorio D.07-21-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

  • Deborah H.06-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    They do the service you request. If anything needs to be done, they ask you first if you would like it done then or if it could be done at a later time.

  • Samir B.06-27-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Excellent sales experience, Ted was knowledgeable, thorough and didn't pressure me. Closimg paperwork was fast, efficient and a breeze.

  • Michael S.06-24-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    That had to find a car with features I was interested in. One was not available on the lot

  • Christi M.06-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The person at the window was very personable and. Loved that they went the extra mile and set up an older customer’s navigation for her when she didn’t know how to get to her next destination.

  • Gary W.06-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    I have leased 4 cars from this dealership. Every salesperson or service agent knows me personally, greets me every time I come in, and makes purchasing/leasing/service a quick and easy transaction. Also, the quality of my VW's suits my tastes and needs.

  • Donna S.05-09-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Elizabeth K.05-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2025